1. Introduction
Andrew Rumore Commerce LLC operates rumorehome.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you acknowledge that your personal information may be processed as described in this policy, subject to applicable privacy laws.
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Personal and Contact Information
- Name.
- Billing and shipping address.
- Email address.
- Telephone number.
Order and Transaction Information
- Products purchased.
- Order history.
- Order status and delivery information.
- Payment status and transaction references.
Payment Information
Payments may be processed by third-party payment providers. We may receive limited transaction information necessary to confirm and manage purchases.
We do not intentionally store complete payment card numbers or card security codes (CVV) on our website servers.
Technical and Usage Information
- IP address.
- Browser type and device information.
- Pages viewed and interactions with our website.
- Referral information and approximate location derived from technical data.
- Cookie identifiers and similar tracking information, where applicable.
Communications
We may retain information you provide when contacting our customer support team, submitting inquiries, or requesting assistance with an order.
3. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders.
- Arrange shipping and provide order updates.
- Process payments, refunds, and returns.
- Respond to questions and provide customer support.
- Maintain website functionality and security.
- Detect and prevent fraud or unauthorized transactions.
- Improve our products, website, and shopping experience.
- Comply with legal obligations and enforce our policies.
- Send marketing communications where permitted by law and subject to applicable consent or opt-out requirements.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support shopping cart functionality, remember preferences, maintain website security, analyze website performance, and improve user experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Where required by applicable law, we will provide appropriate choices for non-essential cookies and tracking technologies.
5. How We Share Information
We may share personal information with service providers when reasonably necessary to operate our business, including:
- Payment processing providers.
- Shipping and delivery companies.
- Website hosting and technical service providers.
- Customer support and communications providers.
- Fraud prevention and website security services.
- Analytics or marketing service providers, where permitted by law.
- Professional advisers, regulators, or law enforcement authorities where disclosure is legally required or appropriate to protect legal rights.
We do not sell personal information in exchange for money. Where applicable privacy laws define certain advertising-related disclosures or activities as a sale or sharing of personal information, we will provide the rights and choices required by those laws.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, accounting, dispute resolution, fraud prevention, and legal compliance.
Order-related records are generally retained for seven years after an order is completed, unless a longer or shorter period is required or permitted by applicable law.
Other information may be retained for different periods depending on its purpose, sensitivity, legal requirements, and operational necessity.
When personal information is no longer needed, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal obligations.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Online transmission and electronic storage cannot be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we work to maintain appropriate safeguards for the information we process.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of eligible personal information.
- Obtain a portable copy of certain personal information.
- Opt out of certain sales, sharing, or targeted advertising activities.
- Limit certain uses of sensitive personal information, where applicable.
- Withdraw consent where processing is based on consent.
- Appeal certain privacy decisions where required by law.
- Exercise your rights without unlawful discrimination.
We may need to verify your identity before fulfilling certain requests. Some information may be retained when required for legal compliance, transaction processing, security, or other legally recognized exceptions.
9. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the CCPA), may provide additional rights depending on the circumstances.
These rights may include the right to know, access, correct, or delete certain personal information, and the right to opt out of the sale or sharing of personal information as defined by the CCPA.
We do not sell personal information for monetary consideration. If our practices fall within a legally defined sale or sharing activity, California residents may exercise applicable opt-out rights.
To submit a privacy request, please email info@rumorehome.com with the subject line California Privacy Request.
We will review and respond to requests within the timeframes required by applicable law. An authorized agent may submit a request where permitted, subject to applicable verification requirements.
10. Children’s Privacy
Our website is intended for a general audience and is not directed toward children under 13 years of age.
We do not knowingly collect personal information online from children under 13 without legally required authorization. If we learn that such information has been collected in circumstances requiring deletion, we will take reasonable steps to delete it.
11. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services. These services operate under their own privacy policies and practices.
We are not responsible for the privacy or security practices of third-party websites that we do not control. We encourage you to review their privacy policies before providing personal information.
12. International Data Transfers
Because we serve customers in the United States and selected international markets, personal information may be processed or transferred across national borders by us or our service providers.
Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
Updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically.
14. Contact Us
For privacy questions or to exercise your privacy rights, please contact:
Andrew Rumore Commerce LLC
Address: 2301 Edenborn Ave Unit 112, Metairie, LA 70001
Email: info@rumorehome.com
Phone: +1 5049432866
Website: rumorehome.com